ABSTRACT

PT Brantas Abipraya (Persero), a state-owned enterprise in the construction sector, is responsible for implementing the Design and Build project of Rusunami TOD Tanjung Barat. The study focuses on assessing the quality management system in accordance with ISO 9001:2015. To collect the necessary information, surveys and interviews with relevant staff were carried out. Compliance with ISO 9001:2015 requirements, particularly clauses 4 to 10, was measured using a Likert scale. The assessment results indicate that the project has reached a maturity level between three and four. At this stage, the quality management system can be considered reasonably satisfactory, reflecting adequate implementation of standard practices. However, the expected maturity stage of five has not yet been achieved. To reach the desired outcome, several improvements are required. The organization needs to enhance employee competencies, prepare effective financial planning, ensure active managerial involvement, monitor customer satisfaction, and optimize infrastructure and resources. In addition, tracking quality objectives, developing new products, evaluating potential risks, and conducting awareness campaigns for staff regarding the quality management system are necessary to ensure continuous improvement and achievement of the highest maturity level.